Privacy Statement – Smart Paediatrics
At Smart Paediatrics, we are committed to protecting the privacy and confidentiality of our patients and their families. This Privacy Statement outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Health Records Act 2001 (Vic).
- Collection of Personal Information
We collect personal and health information to provide high-quality paediatric care, including:
- Patient’s name, date of birth, and contact details.
- Medical history, treatment records, and referrals.
- Payment details for appointment processing.
Information is collected directly from patients, parents, or guardians through our website, Telehealth platform, online forms, phone, or in-person consultations.
- Use and Disclosure of Information
We use patient information solely for:
✔️ Providing paediatric healthcare services, including consultations, assessments, and follow-ups.
✔️ Coordinating care with other healthcare professionals (with consent).
✔️ Managing appointments, payments, and administrative functions.
✔️ Meeting legal, regulatory, and reporting obligations.
We do not share personal information with third parties for marketing or non-healthcare purposes.
- Data Security and Storage
We take all reasonable steps to protect your personal information from unauthorised access, disclosure, loss, or misuse.
✔️ All electronic records are securely stored in password-protected systems.
✔️ Telehealth consultations are end-to-end encrypted for privacy and security.
✔️ Access to patient information is strictly limited to authorised personnel.
- Your Rights and Access to Information
You have the right to:
✔️ Access your medical records upon request.
✔️ Correct any inaccuracies in your information.
✔️ Withdraw consent for information sharing (subject to legal and clinical requirements).
- Telehealth Privacy
By using our Telehealth services, you consent to the collection and use of personal health information as part of your consultation. We ensure secure video conferencing, and no part of the consultation is recorded without explicit consent.
- Contact Us
If you have any questions about our privacy practices or wish to update your information, please contact us:
📩 Email: reception@smartpaediatrics.com.au
🌐 Website: www.smartpaediatrics.com.au
We regularly review and update this Privacy Statement to reflect best practices and legal requirements.
Last Updated: Feb , 2025