Privacy Policy
Information We Collect
We collect several types of information to provide and improve our services, including:
- Personal Information: Information that identifies you or your child, such as name, date of birth, contact details (email address, phone number), and medical history.
- Health Information: Medical information provided by you or your healthcare provider, including symptoms, diagnoses, treatment plans, and other health-related data.
- Usage Data: Information about how you access and use the website, including your IP address, browser type, operating system, and browsing behaviour.
- Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance your experience on our website.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services.
- To communicate with you regarding appointments, consultations, and updates.
- To personalize your experience on our website.
- To analyse usage trends and improve the website’s functionality.
- To comply with legal obligations and protect our rights.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With Healthcare Providers: To coordinate and provide care for your child, we may share relevant health information with healthcare providers involved in your child’s care.
- With Service Providers: We may share information with third-party service providers who assist us in operating our website and delivering our services, such as IT support and analytics.
- For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of users.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
You have the right to:
- Access and obtain a copy of your personal information.
- Request correction of any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal obligations.
- Object to or restrict the processing of your personal information.
- Withdraw your consent at any time where we rely on your consent to process your information.
To exercise these rights, please contact us at admin@smartpaediatrics.com.au
Children’s Privacy
Smart Paediatrics is committed to protecting the privacy of children. We collect information about children only with the consent of a parent or guardian. If you believe we have collected personal information from a child without parental consent, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Smart Paediatrics
8-10 Pearson Street, Sale, Vic 3850
admin@smartpaediatrics.com.au
By using the Smart Paediatrics website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.