Confidentiality Statement – Smart Paediatrics

At Smart Paediatrics, we are committed to maintaining the highest standards of confidentiality in handling all patient information. We recognize the sensitive nature of paediatric healthcare and ensure that all personal and medical details remain secure and private.

1. Commitment to Confidentiality

We strictly uphold the principles of medical confidentiality and ensure that all patient information is:
✔️ Collected, used, and stored in compliance with Australian privacy laws.
✔️ Accessed only by authorized healthcare professionals involved in the patient’s care.
✔️ Not disclosed to any third party without explicit consent, except where legally required.

2. Secure Handling of Information

• Patient records, including medical history, consultation notes, and test results, are stored in secure, encrypted systems.
• Telehealth consultations are conducted using end-to-end encrypted platforms to prevent unauthorized access.
• Staff members undergo regular confidentiality and privacy training to ensure compliance with ethical and legal obligations.

3. Information Sharing and Disclosure

We may share information with other healthcare professionals only with parental/guardian consent to ensure coordinated care. Exceptions to confidentiality include:
✔️ Legal requirements such as court orders or public health obligations.
✔️ Situations where there is a serious risk to the patient’s safety or the safety of others.

4. Patient and Family Rights

You have the right to:
✔️ Know how your information is collected, used, and stored.
✔️ Request access to or correction of your child’s medical records.
✔️ Withdraw consent for information sharing, subject to legal and clinical limitations.

5. Telehealth and Confidentiality

• Telehealth sessions are strictly private and are never recorded without consent.
• Patients and families are encouraged to attend consultations in a secure, private setting to maintain confidentiality.

6. Breach of Confidentiality

Any suspected breach of confidentiality is taken seriously and will be investigated immediately, with appropriate corrective actions taken in line with regulatory requirements.

7. Contact Us

For any concerns regarding confidentiality or data protection, please contact us at:
📩 Email: reception@smartpaediatrics.com.au

🌐 Website: smartpaediatrics.com.au

We continually review and enhance our confidentiality policies to ensure the highest level of trust and security for our patients and their families.

Last Updated: Feb , 2025